Need some information? Browse the sections below for answers to my Frequently Asked Questions. If you can’t find what you need please use the contact form.
Do you make the products from scratch?
Absolutely I most certainly do! I make the whole range by hand with raw ingredients, in my workshop at home in Derbyshire.
How long will a product last me?
A 30ml face cream used once daily will tend to last at least two months. The general rule of thumb with my products is that a little goes a long way! You really don’t need to use loads at all.
What is the shelf life of your products?
Most CHERRY ESSENTIALS products will easily keep for up to twelve months providing they’re kept away from direct sunlight, stored in low temperatures* with lids on tightly. They’re labelled with a 6 month best before symbol as I find that in reality, most people are unable to keep their products stored in the fridge at all times, meaning products can lose their potency a little sooner than they otherwise would. However, I reckon you’ll love using your products so much that they run out before they even get close to their best before date!
*Refrigerating your CHERRY ESSENTIALS products is perfect by the way, especially during the warmer months when some products (especially those containing coconut oil) tend to melt if kept at room temperature. Personally I prefer the consistency of the products and the cooling sensation when applied to the skin if they’re kept refrigerated at around 1-2 degrees Celsius.
What is the best way to store CHERRY ESSENTIALS products?
Refrigerating your CHERRY ESSENTIALS products at around 1-2 degrees Celsius is the ideal storage method. Taking them out to use them and then returning them to the fridge with the lids securely on after you’re done using them.
Of course this isn’t necessarily ideal for everyone so if you can at least try to store your products away from direct sunlight, sources of heat and with the lids on tightly, as taking these measures helps to retain the product at its best for longer.
How do I know if the product has gone past its best?
CHERRY ESSENTIALS products are made with 100% vegan and therefore natural and pure ingredients. This means that they’re so delicious you’ll most likely use it all up before you need to worry about it going past its best. However, you can easily tell if your CHERRY ESSENTIALS products are past their best. Look out for any changes in odour, colour and texture and just keep in mind: when you bought the product; how you are storing it (please refer to FAQ: What’s the best way to store CHERRY ESSENTIALS products?) and whether it may be time to replace your product.
Are your products safe to use during pregnancy?
The majority of ingredients used in CHERRY ESSENTIALS products, such as shea butter, cocoa butter and apricot kernel oil, are perfectly safe to use during pregnancy assuming you don’t have any health conditions, such as allergies or sensitivities which could cause them to be unsafe to use.
Regarding the essential oils contained in the products, the fact that they are diluted in the larger product is what makes them safe for topical application (as it is always recommended essential oils are diluted prior to application to the skin because they are highly concentrated, powerful substances extracted from plants so it’s important to use them sparingly) but generally speaking, if you are pregnant and thinking about using essential oils at all (including products containing essential oils), you should definitely consult your GP and midwife first.
There are some essential oils contained in CHERRY ESSENTIALS products that are NOT recommended for use during pregnancy as they are emmenagoguic (which means they stimulate blood flow in the pelvic area and uterus and should therefore be avoided in pregnancy).
List of emmenagoguic essential oils in CHERRY ESSENTIALS products and links to products containing them:
- Clary Sage
- Roman Chamomile
In some circumstances, it’s best to avoid essential oils altogether. It’s always a good idea to talk to your doctor and midwife before using them.
Are your products safe to use on babies/children?
CHERRY ESSENTIALS products are made with plant-based materials. Carefully sourced, strictly organic and vegan ingredients that are suitable for sensitive skin types. CHERRY ESSENTIALS products are probably great for your baby or child’s skin HOWEVER, I STRONGLY suggest you check with your midwife and GP before using any of my products on newborns/babies.
PLEASE PLEASE PLEASE double-check the ingredients lists very carefully, to check for allergens (some of my products contain sweet almond oil – if your kid is allergic to nuts please don’t put this on them!) or any other ingredient that your child may have known sensitivities to.
Can I use this on my.....
Want to use your body butter on your face? Face cream on your feet? Lip balm on your fingers? To be honest, it doesn’t really matter what goes where. Whatever works best for your skin – do it. All my products are made with the highest quality, 100 % natural and skin loving ingredients, so if your skin agrees with you, go for it. Personally I prefer a lighter cream than the heavier body butters for my face (but that’s just because of the weight – my face loves all natural moisturisers I think!) I’ve been known to use body butters head to toe when travelling for example and my skin hasn’t complained one bit. Even the rollerball On-The-Go Body Oils can act as moisturiser for your hands if that’s all you’ve got in your bag!
Do you sell wholesale?
For wholesale enquiries please use my contact form.
Are your products safety certified?
Absolutely. Each of my products has been individually safety certified and registered with the EU Cosmetic Portal.
Can I recycle the empty bottles/jars?
PLEASE DO! I’ve heard of some wonderful ideas customers have come up with for how to recycle with their empty CHERRY ESSENTIALS containers. You can use the bottles as little table vases, the jars can become excellent jewellery boxes…why not share your ideas with me on Instagram! Tag/follow me @cherryssentials.
Do you accept returns?
Unfortunately I cannot accept returns. However, if you change your mind about an order you are welcome to cancel your order prior to dispatch and receive a full refund. If your order has already been dispatched I’m afraid after that, I’m unable to accept returns. Please contact me on +447854572096 to inform me of your wish to cancel/amend your order. Please note: voicemails, emails and text messages may not reach me in time. I strongly recommend calling if you wish to cancel/amend your order.
What do you recommend for...?
HELPING YOU TO SLEEP
HELPING YOU TO RELAX
FEELING MORE AWAKE/ENERGISED/FOCUSED
ECZEMA/PSORIASIS (Please check first with your GP).